For those who doesn't remember their password and used a different age or false information here is a guide.
I just did it because i forgot my password.
1. go here http://playstation.custhelp.com/app/ask
2. I've put these in the form
Customer - 12/07/2009 10:01 PM
Would you send me my password on my email address because i could not use the forgot password control.
Question Reference #091207-001497
---------------------------------------------------------------
Product Level 1: PlayStation®Network
Product Level 2: Account / Password
Category Level 1: Sign-In ID & Pasword Help
Date Created: 12/07/2009 10:01 PM
Updated: 12/07/2009 10:01 PM
Status: New
First Name: Francis
Last Name: Gaddi
PSN Sign-In ID: xxxxxxxxxxx@yahoo.com
PSN Online ID: kaijes
Address Line 1:
Address Line 2:
City:
State:
Zip Code:
Phone Number:
Voucher Code:
3.And Their support emailed me a temporary password
Hope this helps
SCEA's RESPONSE THAT THEY HAVE RECEIVED IT!
Here is what i gotResponse
---------------------------------------------------------------
Thank you for contacting Sony Computer Entertainment America (SCEA).
You have received this auto-acknowledgement to confirm that we received your message. We will respond to your message within 24 - 48 hours. We appreciate your patience. We have also Included helpful service links and information that may be of immediate assistance to you.
Getting your system repaired/exchanged using the Internet
-----------------------------------------------------------------------
If you are experiencing the following issues with your product, you will most likely need to have it replaced or serviced:
- Not getting any power
- None of your games or movies load or play
- System freezes or locks up at the main menu or XMB screen
- Cracked or damaged LCD screen on PSP portable
You can fill out our Online Service Request form by visiting https://service1.us.playstation.com and process your own service request quickly and easily using a computer. [This service is currently open for U.S. residents ONLY. Other restrictions apply. Please see the Online Service Request page for additional details.]
Additional Troubleshooting
--------------------------------
We have also included links to our Knowledge Center Articles on some of our most commonly searched troubleshooting issues:
PLAYSTATION(R)3 computer entertainment system
- How to Restore Default Settings:
http://playstation.custhelp.com/cgi-bin ... _faqid=278
- HDMI Picture & Sound Troubleshooting:
http://playstation.custhelp.com/cgi-bin ... _faqid=262
- Wireless Network Troubleshooting:
http://playstation.custhelp.com/cgi-bin ... _faqid=280
- Wired (Ethernet) Troubleshooting:
http://playstation.custhelp.com/cgi-bin ... _faqid=285
- Firewall & Port Numbers for Online Gaming:
http://playstation.custhelp.com/cgi-bin ... _faqid=241
PSP(R) portable entertainment system
- Setting up Infrastructure Mode:
http://playstation.custhelp.com/cgi-bin ... _faqid=460
- Transferring Files from PC to PSP:
http://playstation.custhelp.com/cgi-bin ... _faqid=474
- Updating System Software:
http://playstation.custhelp.com/cgi-bin ... _faqid=265
- Browsing the Internet:
http://playstation.custhelp.com/cgi-bin ... p_faqid=80
PlayStation(R)Network
Recovering PlayStation Network Password:
http://playstation.custhelp.com/cgi-bin ... _faqid=492
Discussion Thread
---------------------------------------------------------------
Customer - 12/07/2009 10:01 PM
Would you send me my password on my email address because i could not use the forgot password control.
Question Reference #091207-001497
---------------------------------------------------------------
Product Level 1: PlayStation®Network
Product Level 2: Account / Password
Category Level 1: Sign-In ID & Pasword Help
Date Created: 12/07/2009 10:01 PM
Updated: 12/07/2009 10:01 PM
Status: New
First Name: Francis
Last Name: Gaddi
PSN Sign-In ID: xxxxxxxxxxx@yahoo.com
PSN Online ID: kaijes
Address Line 1:
Address Line 2:
City:
State:
Zip Code:
Phone Number:
Voucher Code:
Sony emailed this to me today
SCEA's RESPONSE!
PlayStation® Support - PlayStation Network Temporary Password
Note: Please do not reply to this message, you will not receive a response.
Dear FRANCIS,
Thank you for your recent call to Sony Computer Entertainment America (SCEA) Consumer Services Helpline. Per your request for assistance with password reset please find the temporary password to your PlayStation® Network account below.
PlayStation® Network Temporary Password: xxxxxxxx
Please note: Password is case sensitive.
Once you are logged into your account with this temporary password, we recommend changing your password immediately to something only you will remember. Make sure to store this information in a safe and private location for future reference.
If you have any additional question or need further assistance with your account, please call (866) 286-5123, Monday through Friday, 7:30 a.m. – 5:30 p.m., Pacific Time and reference the Service Request Number below.
Consumer Information
Date Opened: 12/9/2009 04:00:45 PM
Service Request #: 1-241808641
First Name: FRANCIS
Last Name: GADDI
Sincerely,
The PlayStation® Consumer Services Team
Additional support on the PlayStation Knowledge Center:
Resetting your PlayStation Network Password with a PS3â„¢
Resetting your PlayStation Network Password with a Computer
Don't Know The Sender?
You are receiving this email because you contacted SCEA for information on your PlayStation® Network account If you believe you have received this email in error, please contact Sony Computer Entertainment America Consumer Services Department immediately by clicking here.
© 2009 Sony Computer Entertainment America Inc. "PlayStation", "PLAYSTATION" and "PS" Family logo are registered trademarks of Sony Computer Entertainment Inc.
